Are you getting feedback from your customers?
In a previous post, I mentioned the feedback widget and how it is one of the most useful widgets from our App Store. Today, I want to elaborate further on why it’s so useful, how to configure it, and the role it plays in closing the communication gap between developers and business users.
Why It’s So Useful
By using the feedback widget, business users can request new features, and provide feedback on what they want and need. Furthermore, they can use it for QA and for reporting any issues that they see. The feedback widget automatically captures important context for the development team, including the browser, page, and user role. Additionally, users can upload screenshots, if needed.